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Inside Sales Account Manager

  • IT, Software development, System Engineering Jobs
  • Sales, Business Development, Business Consulting
  • Management (incl. project, product management & human resources)

Description

  • Accountable for driving business, and meeting or exceeding quota goals, in an assigned territory. 
  • Serve as the first point of contact with Clients and Prospects, presenting a warm and professional manner as an ambassador of SOTI.
  • Ownership and responsibility for renewing existing contracts with all customers assigned in the account database with a focus to grow the scope and value of the account.
  • Significant outbound cold calling to target new prospects within a defined territory
  • Deal with inbound and outbound calls/email from and to customers, selling contract renewals as well as communicating special offers and other promotions
  • Meeting business renewal and lead generation targets, creating price quotes, upselling SOTI products/services and resolving customer needs
  • Responsible for all duties from prospecting to closing accounts, in partnership with the outside sales executive. 
  • Prospect, generate, qualify and follow up on assigned leads. 
  • Provide accurate and timely updates on pipeline and forecast utilizing SalesForce. 
  • Communicate technical, industry, and market facts to position SOTI as a competitive solution with customers. 
  • Collaborate with colleagues, cross-functionally (Outside Sales Executive, SEs, Channel Partners, Marketing, etc), to support the sales strategy. 

Responsibilities

  • Minimum 1/2 years in an internal sales/ lead generation/business renewals position
  • Excellent spoken and written communication skills, English & German
  • Proficient in MS Word, Excel, PowerPoint, outlook as well as comfortable using modern technology. Salesforce knowledge is highly desired
  • A self-starter with a high degree of initiative, a can-do attitude, results and goal-driven mindset with the ability to achieve set targets
  • Good organization and time management skills and ability to establish relationships at multiple levels of decision makers
  • Strong customer service skills
  • Able to work efficiently as a part of a team as well as independently
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Attention to detail in all areas of work with strong problem identification and problem resolution skills
  • Passion for mobility and interest in Mobile devices and operating systems such as iOS, Android and Windows Phone.

Hard Skills

  • Microsoft Office
  • Outlook Express
  • Multi-line phone proficiency
  • Advanced Excel Skills (queries, pivot tables, formulas, macros)
  • Relationship building
  • Marketing research
  • Customer success
  • Client management
  • Competitor research
  • Sales pipelining
  • Cold Calling
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Communication
  • Team player
  • Time management
  • Self-motivated
  • Enthusiastic
SOTI
  • Main info
  • Language German, English
  • Experience level Mid Level
  • Job type Full Time
  • Salary negotiable
  • CountrySwitzerland
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We offer

The People - Our people are our most important resource. From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.
The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.