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Multilingual Implementation Technician
- IT, Software development, System Engineering Jobs
Description
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Carrying out system configurations, installations and upgrades.
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Processing customer’s data to enable it to be imported into PoR appliactions.
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Creating training plans for clients that detail who is being training, on what subject and what date.
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Delivering professional training to clients to help them maximise the return on their investment.
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Ensuring defined course materials are available and distributed for courses delivered, and assist Course Development with production and verification of course materials.
Responsibilities
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High level knowledge of all Point of Rental Software products.
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Knowledge of the Rental Industry.
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Excellent communication, planning, time management, prioritisation, and organisational skills.
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Knowledge of MS Office.
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Ability to effectively coach performance from others.
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Patient mind for troubleshooting under pressure.
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Excellent communication and customer service skills are essential.
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Excellent attention to detail.
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Accounting Systems including, but not limited to, Datev and Sage Intacct.
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Understanding of project management methodology.
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Experience with mobile data devices.
Hard Skills
- Microsoft Office
- Scheduling and business planning
- Customer relations
- Agile methodology
- Waterfall methodology
- Ability to use project management software
Soft Skills
- Communication
- Problem-solver
- Time management
- Work well under pressure
- Attention to detail
