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Head of Talent Operations

Description

Focuses on managing the Global Talent Operations Team to build effective and efficient programs, processes, and policies across the global talent lifecycle that attract and retain top talent and that aid us in achieving scale
Leads, grows, and develops the Talent Operations team, building the function to support HRIS, Processes, Policy and Compliance
Analyzes Talent processes with an eye on efficiency, quality, and data-driven decision making.
Works with Talent Business Partners and company leaders to continuously improve Talent processes, efficiency, and automation in order to effectively support the business and our team members
Owns and leads, at global level, the successful execution and iteration of our global talent programs
Develops the Talent Shared Services model to centralize Talent Operations functions and provide efficient, friendly support to our growing team
Develops and Maintain 3Pillar Team Member Handbook, Talent policies, and processes to ensure compliance with 3Pillar controls and other international regulations
Operates as curator and business owner for our HR System (Workday)
Maintains data integrity and documentation in HR systems through regular audits and testing
Focuses on providing the organization with accurate, informative and relevant data to impact decision making
Drives global initiatives to document our global processes, programs and policies to aid in our organization achieving scale and aiding in our ability to make our Talent Operations repeatable, predictable and 100% legal compliant
Responsible for driving accurate and efficient operations within Talent Management Tools (e.g. Workday)
Consistently assesses the local market, specifically at local level (the Delivery Centers in which the role is located) to ensure we are implementing cutting edge talent practices

Responsibilities

Bachelor’s degree in Talent (HR) or the equivalent combination of education and experience
At least 7+ years of Talent (HR) experience in a Talent (HR) Operations role; at least 2+ years of people management experience
Experience developing, standing up and supporting a Talent (HR) Shared Services function in a high-growth organization
Excellent communication and interpersonal skills and demonstrated experience partnering across all levels of the organization
A demonstrated ability to build policies, programs and procedures in a fast-paced, ambiguous environment
Hands-on experience with any large HCM system and experience using reporting tools; Workday preferred
Analytical, troubleshooting, and problem-solving abilities
Possess a strong understanding of performance management, change management, organizational development, benefits, compliance, immigration, and compensation planning
Strong interpersonal skills and the ability to handle ambiguity, multiple competing priorities, and make informed decisions in a fast-paced work environment
Passionate about accuracy, consistent processes, efficiency, and effective maintenance of people's data
Ability to motivate the team and provide specific guidance on a day to day basis
Advanced English skills
Proficiency in mastering Google Sheets, Slides, and other digital tools

Hard Skills

G-Suite
Team management
Team building
Cross-functional collaboration
Performance reviews
Benefits administration
Compensation plans
Organizational structures
Change management
Advanced language knowledge

Soft Skills

3Pillar Global

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Main info
Language English
Experience level Mid Level
Job type Full Time
Salary negotiable
CountryMoldova

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We offer

Full employee labor contract
Unlimited work from home
Flexible working schedule
Substitution day
Yearly performance bonus
Monthly Spot bonus
Internal Trainings
Company supports exams and certifications for professional growth
Pluralsight & Udemy subscription
Medical package
Meal tickets
Work from home allowance

Head of Talent Operations

Description

Focuses on managing the Global Talent Operations Team to build effective and efficient programs, processes, and policies across the global talent lifecycle that attract and retain top talent and that aid us in achieving scale

Leads, grows, and develops the Talent Operations team, building the function to support HRIS, Processes, Policy and Compliance

Analyzes Talent processes with an eye on efficiency, quality, and data-driven decision making.

Works with Talent Business Partners and company leaders to continuously improve Talent processes, efficiency, and automation in order to effectively support the business and our team members

Owns and leads, at global level, the successful execution and iteration of our global talent programs

Develops the Talent Shared Services model to centralize Talent Operations functions and provide efficient, friendly support to our growing team

Develops and Maintain 3Pillar Team Member Handbook, Talent policies, and processes to ensure compliance with 3Pillar controls and other international regulations

Operates as curator and business owner for our HR System (Workday)

Maintains data integrity and documentation in HR systems through regular audits and testing

Focuses on providing the organization with accurate, informative and relevant data to impact decision making

Drives global initiatives to document our global processes, programs and policies to aid in our organization achieving scale and aiding in our ability to make our Talent Operations repeatable, predictable and 100% legal compliant

Responsible for driving accurate and efficient operations within Talent Management Tools (e.g. Workday)

Consistently assesses the local market, specifically at local level (the Delivery Centers in which the role is located) to ensure we are implementing cutting edge talent practices

Responsibilities

Bachelor’s degree in Talent (HR) or the equivalent combination of education and experience

At least 7+ years of Talent (HR) experience in a Talent (HR) Operations role; at least 2+ years of people management experience

Experience developing, standing up and supporting a Talent (HR) Shared Services function in a high-growth organization

Excellent communication and interpersonal skills and demonstrated experience partnering across all levels of the organization

A demonstrated ability to build policies, programs and procedures in a fast-paced, ambiguous environment

Hands-on experience with any large HCM system and experience using reporting tools; Workday preferred

Analytical, troubleshooting, and problem-solving abilities

Possess a strong understanding of performance management, change management, organizational development, benefits, compliance, immigration, and compensation planning

Strong interpersonal skills and the ability to handle ambiguity, multiple competing priorities, and make informed decisions in a fast-paced work environment

Passionate about accuracy, consistent processes, efficiency, and effective maintenance of people's data

Ability to motivate the team and provide specific guidance on a day to day basis

Advanced English skills

Proficiency in mastering Google Sheets, Slides, and other digital tools

Hard Skills

Soft Skills

We offer