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Operations Coordinator

Description

Ensure that sales are closed in accordance with Company policies.
Schedule and coordinate the projects:

Create projects, work tickets and other records required by the IT System and coordinate with the clients, teams and subcontractors.
Schedule the work with clients and coordinate with teams and subcontractors. You should be able to anticipate and resolve conflicts.
Enter job orders with pertinent information. Distribute work orders to the right personnel. Follow up on completion of work orders.
Issue POs for subcontractors and equipment and supplies.
Coordinate the collection of sign-off forms for each job.
Validate and update Work Tickets and validate actual spending (time and material), including service invoicing.

Monitor and report daily and weekly tasks planning and execution.
Check original documents against the data entered to ensure data integrity at every stage.
Assist in developing and maintaining improved records within the database system.
Follow data program techniques and procedures to maintain data entry requirements.
Enter data into our database software. Verify entered data by reviewing, correcting, changing or deleting entered information.
Resolves billing and service discrepancies to guarantee timely and accurate client billing and billing adjustments.
Sets up new accounts in the Accounting System, following communication protocols.
Participate in the implementation of new processes and procedures.
Participate to preparation of proposals with pricing information provided.
Filing of Contracts in Customer folders (hardcopies and electronically).
Partners with Post Construction Cleaning Manager.
Performs other duties as assigned.

Responsibilities

High school diploma, BS or Associate degree preferred.
3-5 years of administrative experience and/or customer service.
Experience in the Construction / Janitorial business (in a comparable administrative position).
Strong data entry experience.
Bilingual English/Spanish.
Excellent oral and written communication skills.
Ability to communicate with different levels of internal and external customers.
Strong customer service skills.
Strong attention to detail.
Proficient in MS Word/Excel/Outlook.
Must be able to multi-task effectively.
Must have Problem Solving skills.
Experienced working in a fast pace environment with high volume of tasks.
Follows instructions and meets deadlines.
Strong adherence and enforcement of Company policies and SOP.

Hard Skills

Microsoft Office
Data entry
Outlook Express
Document management
Customer relations
Advanced Excel Skills (queries, pivot tables, formulas, macros)
Contract management
Timelines
Deliverable management
Scheduling
Accountability
Executive updates
Advanced language knowledge
Advanced writing skills

Soft Skills

Total Cleaning

View profile

Main info
Language English, Spanish
Experience level Mid Level
Job type Full Time
Salary negotiable
CountryUnited States of America

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We offer

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays Screening Requirements: Drug Screen, Criminal Background Check, Education Verification, Employment Verification

Operations Coordinator

Description

Ensure that sales are closed in accordance with Company policies.

Schedule and coordinate the projects:

Create projects, work tickets and other records required by the IT System and coordinate with the clients, teams and subcontractors.

Schedule the work with clients and coordinate with teams and subcontractors. You should be able to anticipate and resolve conflicts.

Enter job orders with pertinent information. Distribute work orders to the right personnel. Follow up on completion of work orders.

Issue POs for subcontractors and equipment and supplies.

Coordinate the collection of sign-off forms for each job.

Validate and update Work Tickets and validate actual spending (time and material), including service invoicing.

Monitor and report daily and weekly tasks planning and execution.

Check original documents against the data entered to ensure data integrity at every stage.

Assist in developing and maintaining improved records within the database system.

Follow data program techniques and procedures to maintain data entry requirements.

Enter data into our database software. Verify entered data by reviewing, correcting, changing or deleting entered information.

Resolves billing and service discrepancies to guarantee timely and accurate client billing and billing adjustments.

Sets up new accounts in the Accounting System, following communication protocols.

Participate in the implementation of new processes and procedures.

Participate to preparation of proposals with pricing information provided.

Filing of Contracts in Customer folders (hardcopies and electronically).

Partners with Post Construction Cleaning Manager.

Performs other duties as assigned.

Responsibilities

High school diploma, BS or Associate degree preferred.

3-5 years of administrative experience and/or customer service.

Experience in the Construction / Janitorial business (in a comparable administrative position).

Strong data entry experience.

Bilingual English/Spanish.

Excellent oral and written communication skills.

Ability to communicate with different levels of internal and external customers.

Strong customer service skills.

Strong attention to detail.

Proficient in MS Word/Excel/Outlook.

Must be able to multi-task effectively.

Must have Problem Solving skills.

Experienced working in a fast pace environment with high volume of tasks.

Follows instructions and meets deadlines.

Strong adherence and enforcement of Company policies and SOP.

Hard Skills

Soft Skills

We offer

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays Screening Requirements: Drug Screen, Criminal Background Check, Education Verification, Employment Verification