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Customer Support - Hungarian Speaking (Home/Office In Malta Casual Part-time)
- Telecommunication, Call Centre, Customer Service Jobs
- IT, Software development, System Engineering Jobs
- Marketing and PR, Advertising and Creative Media Jobs
- Market Research, Research Jobs
Description
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Supporting users and answering their questions via email.
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Participating in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices.
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Collaborating with your team members.
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Providing feedback to managers on trends, common end-user mistakes and questions. You are our eyes and ears, therefore you know the users the best!
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Giving input on improvements of publication rules to improve user experiences.
Responsibilities
- Fluent in Hungarian and have good knowledge of English.
- Flexible and able to make quick decisions in a dynamic environment.
- Conscientious and reliable – commitment is one of our core values!
- Eagle-eyed with great attention to details.
- Caring about people – you will be working with securing the online safety of our customers and their users.
- Ideally interested in marketplaces, shared economy and new technology.
- Previous experience in content moderation, customer care and/or online business is a plus.
Hard Skills
- Typing and typing speed
- Customer relations
- Relationship building
- Marketing research
- Customer success
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Team player
- Decision maker
- Flexible
- Attention to detail
We offer
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An opportunity to make a positive impact on the digital world, by making the internet a safer place.
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A stimulating and rewarding job in a fast-moving, innovative and international tech-company.
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Career opportunities within management or expert field.
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Additional vacation days.
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Free fruit, tea and coffee if you prefer working in the office.
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Ability to work from home and the office in Malta.
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Free day transport to the office from certain areas within Malta.
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Team performance bonus and working from home allowance,
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Corporate discounts for gym memberships, shops and taxi's.
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Private Health Insurance, eye care tests, health and well-being professional support.
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Refer a friend bonus scheme.
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Comprehensive training and constant feedback.
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Fun events, great colleagues and a fresh, playful workplace with a variety of cultures.