Go Back

Product Manager

  • IT, Software development, System Engineering Jobs
  • Sales, Business Development, Business Consulting
  • Management (incl. project, product management & human resources)

Description

  • Understand and advocate customers' and end-users needs.
  • Maintain and present a good overview of SupWiz products and product roadmap
  • Gather and prioritize suggestions to the roadmap
  • Ensuring the company has cross-product alignment
  • Liaise with management and other stakeholders
  • Overall responsibility for product catalog, specifications, etc. used for the sales team
  • Participating in customers meeting to help map customers need and products
  • Increase the quality of communication between tech, sales, customers, etc.

Responsibilities

  • Can structure the unstructured
  • Good understanding of tech, human, and business language.
  • Truly enthusiastic about combining tech and humans to create fantastic solutions
  • Appreciate and use input from many people
  • Able to prioritize and navigate the potentially differing opinions of many people
  • Ensure high precision and clear communication
  • Strong empathy with customers
  • Ownership of overall responsibility.
  • Proficient English language skills, as this is the primary language used in the office.
  • Experience with SaaS solutions and ITSM, customer support, and service.
  • Experience from the IT industry is preferable, including customer service and support.
  • International experience.
  • Relevant Bachelor's degree in e.g., communication and IT.

Hard Skills

  • Customer relations
  • Relationship building
  • Customer success
  • Cross-functional collaboration
  • Process improvement
  • Product roadmapping
  • Best practice development
  • Meeting minutes
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Communication
  • Problem-solver
  • Listening
  • Skilled Collaborator
  • Organized
SupWiz
  • Main info
  • Language English
  • Experience level Entry Level
  • Job type Full Time
  • Salary negotiable
  • CountryDenmark
Save Apply
This job is no longer active. We no longer receive applications for it. In order to be up to date with active jobs please subscribe to email alerts in your personal account.In case you are not registered, please sign up

We offer

You will be joining an innovative team of dedicated, experienced, and world-class talented people with a focus on creating products with the potential to change how we all interact with systems and products we use every day.
In addition to delivering excellent products and service, our teams are also characterized by a passion for playing board games, enjoying competitive games of Mario Kart, fun and friendly Friday bars, and traveling on company trips together.
We are primarily located in Copenhagen and Aarhus. We do offer opportunity for working partial remote. We have an international team, so feel free to apply with any background. Unfortunately, we do not support visa and relocation.