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Customer Success Manager

  • IT, Software development, System Engineering Jobs
  • Sales, Business Development, Business Consulting
  • Management (incl. project, product management & human resources)

Description

  • Create fairer hiring.
  • Deliver an amazing customer experience.
  • Help customers maximise their interviews.
  • Contribute to the growth and success of a fast-moving business.

Responsibilities

  • Good communication and collaboration skills.
  • Easily able to build rapport and create empathy.
  • Self-starter who is adaptable.
  • Amazing attention to detail.
  • Patient, calm and resilient.
  • Experience using customer support technology.
  • Bias for action and getting things done.
  • Customer Success experience.

Hard Skills

  • Customer relations
  • Relationship building
  • Customer success
  • Process improvement
  • Best practice development
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Communication
  • Adaptability
  • Skilled Collaborator
  • Self-motivated
  • Attention to detail
Equitas
  • Main info
  • Language English
  • Experience level Entry Level
  • Job type Full Time
  • Salary negotiable
  • CountryUnited Kingdom
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We offer

  • Flexible working.
  • Work from wherever you like, 100% remote or in our co-working spaces.
  • 37 days holiday including bank holidays.
  • An extra day off on your birthday.
  • Annual budget for training and development.