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Product Manager - eCommerce (Remote Opportunity)
- IT, Software development, System Engineering Jobs
- Sales, Business Development, Business Consulting
- Marketing and PR, Advertising and Creative Media Jobs
- Management (incl. project, product management & human resources)
- Retail Jobs
Description
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Lead the product discovery process to identify, refine, validate and prioritize these opportunities.
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Balance a portfolio of short-term wins and long-term strategic moves, that help achieve Custom Ink’s overall goals.
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Be heavily involved in customer research activities including market research, usability testing, live on-site experiments, and analysis of site analytics.
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Identify and monitor critical metrics, and draw insights for strategic and tactical decisions about product health and product opportunities.
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Balance appropriate tradeoffs between business goals, user goals, scalability/maintainability, time-to-market, and process efficiency
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Communicate the vision and plan for your roadmap across Custom Ink in a digestible way and soliciting and synthesizing feedback.
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Collaborate using agile development processes, working on a daily basis with product designers, and software engineers to make strategic and tactical decisions about product functionality.
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Serve as an individual contributor on selected projects by performing tasks like project management, user researcher, or other such work to ensure that all aspects of the development process are covered as needed.
Responsibilities
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Three to five years of proven success developing and iterating on consumer online experiences with agile software development teams.
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Practical knowledge of product management practices including roadmap development, systems development life cycle, concept validation, requirements definition, and feature prioritization.
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Strong track record of data-driven decision-making with an ability to visualize customer behavior through metrics.
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Preference for experience with high-volume, transactional environments with operational complexity such as e-commerce, financial services, or software-as-a-service.
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Strong ability to process and synthesize information, quickly build domain knowledge, draw logical conclusions, and frame decisions.
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Strong ability to create a clear, succinct narrative in verbal/visual/written form.
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Ability to rally the team and stakeholders around a vision, especially within a highly-collaborative and non-hierarchical environment.
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Working knowledge of current practices in user-centered design and web technology.
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Demonstrated ability to develop and understand the strategy and to inform and make strategic tradeoffs.
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Experience in Merchandising is a plus.
Hard Skills
- Product development
- Opportunity analysis
- Marketing research
- Customer success
- Cross-functional collaboration
- Process improvement
- Business planning
- Product roadmapping
- Best practice development
- Agile methodology
- Business analysis
- Deliverable management
- Ability to use project management software
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Adaptability
- Decision maker
- Strategic thinker
- Responsible
- Enthusiastic
