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Global Program Advisor (Remote)

  • Administrative office management jobs
  • Management (incl. project, product management & human resources)
  • Education, Training, Teaching, Science Jobs

Description

  • Manage all ‘Post-Deposit’ communications and correspondence with new participants.
  • Deliver regular webinars and information sessions to excite and inspire our global participants.
  • Create and host global online community and digital networking events
  • Content creation for key communications and messaging with all new participants.
  • Manage the timely submission of all participant onboarding documentation and key program information.
  • Assist participants with Resume advice and support in line with our recognised CV template.
  • Primary contact point during participant placement matching process with our global company partners.
  • Manage participant processing in CRM system.
  • Respond in a timely fashion to all general enquiries via email and phone.
  • Liaison point for the processing of program payments alongside our finance department.

Responsibilities

  • First class written & verbal communication skills.
  • Excellent customer service.
  • Cultural sensitivity.
  • Process and technology driven.
  • Exceptional organization and time management skills.
  • Entrepreneurial thinking and a ‘can do’ attitude.
  • CRM management experience.
  • Alignment with our Purpose and Values: People focused, Continuous Learning, Teamwork, Global Leadership.
  • At least 1 year of professional experience.
  • Fluency in English is a necessary requirement.

Hard Skills

  • Customer relationship manager (CRM)
  • Scheduling and business planning
  • Business correpondence
  • Multi-line phone proficiency
  • Customer relations
  • Cross-functional collaboration
  • Meeting minutes
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Leadership
  • Team player
  • Time management
  • Organized
  • Entrepreneurial

We offer

  • Competitive salary.
  • Generous global PTO policy.
  • Continuous learning opportunities.
  • Share options.
  • The incredible opportunity to meet new people and network with people from all around the world across a wide range of industries.