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Customer Service for International Brands (German)
- Telecommunication, Call Centre, Customer Service Jobs
Description
Depending on your affinity (marketing, gaming, tourism, fashion, sport, or simply customer service) and availability, there is a wide range of projects available.
In Customer Service, your mission is to support clients’ activities by offering world-class service to the customers of these worldwide brands. You will support via phone, email and chat for any kind of problem that might occure form the customer's side.
Responsibilities
The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have excellent communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!
What you still need to have:
– You speak native German and a good level of English
– You are customer service and quality-oriented
– You have excellent communication (both spoken and written) and listening skills
– You are motivated and committed to your work
– You are a team player and willing to work with many other nationalities
Hard Skills
- Multi-line phone proficiency
- Customer relations
- Relationship building
- Customer success
- Client management
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Adaptability
- Team player
- Self-motivated
- Enthusiastic
