As a product manager for Search Experience at Zipcar, your mission is to optimize the way our members search for and reserve their Zipcars across Mobile and Web Apps. In this role, you will build innovative mobility solutions to help members find and book the rental offering that best fits their Zipcar needs and drive increased revenue for Zipcar. If you like the challenge of shaping the future of urban mobility, apply today!

Who are we? 

Glad you asked! Zipcar is the world’s leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we’re driven by a mission – to enable simple and responsible urban living.  

 

Being a Zipcar member gives you easy access to a car nearby without all the cost and hassle of owning one. Founded in 2000, Zipcar disrupted – or innovated – the traditional model of car ownership and independent studies show that Zipcar’s model of car sharing is proven to reduce vehicle ownership, freeing up more city space for people. Zipcar provides members with socially responsible, sustainable mobility options that support the global environment, their communities and city livability.  

 

Zipcar is a subsidiary of Avis Budget Group, Inc. (Nasdaq: CAR), a leading global provider of mobility solutions. For more information,

What You’ll love about being a Zipster in Product Management

• Being accountable to ‘getting stuff done’ while holding each other and our stakeholders to KPI’s and maintaining a high bar for end-user experience

• Collaborative and respectful team environment where we constantly learn from our end-users, each other, and iteratively test product features
• Opportunity to make a huge impact on Zipcar’s current and future product offerings, working closely with engineering and UX teams
• Join a team of problem-solvers that use data analytics and qualitative feedback to map out and manage product roadmaps
• Seeing your work make an immediate impact to members, globally

What Drives Success For This Role

• 3+ years of experience in software product management with at least 2 years of experience using data-driven product optimization
• Bachelor’s degree or equivalent work experience
• Defines and owns roadmap and key results for search experience and ancillary products
• Proactively identifies opportunities for revenue growth by working with stakeholders in analytics, marketing, and operational teams
• Partners with engineering teams to prioritize backlogs, writing clear user stories that articulate desired customer functionality

• Obsesses over member feedback, tracking and translating user input into actionable product features
• Experience using business intelligence tools such as Looker or Tableau along with product management tools such as JIRA, Roadmunk etc
• Demonstrated experience in A/B testing product features. Prior ecommerce experience is a plus
• Ability to formulate hypothesis backed by data queries using SQL, Python, or similar technologies
• Excellent communicator in all formats

• Own the search experience across Mobile and Web Apps - creating product specs, working with UX and engineering to deliver data-driven solutions, and test new product offerings globally
• Define and execute the short and long-term roadmap to meet critical revenue and conversion KPIs

• Partner with business and marketing stakeholders to cross-sell ancillary products like damage waivers and liability insurance
• Partner with Marketing and Platform Product Managers to develop and execute tools and services needed for member communications (email, in-app, push etc)
• Manage educational placements in the booking flow to help members understand how Zipcar works and their community responsibilities (return on time, clean after use, fuel when low)